Certificates

Quality policy

TRANSPORTES ÁNGEL VELASCO, SL and TRANSPORTES ESPECIALES ANRI S.L , has as its purpose, the satisfaction of our clients by Fulfilling their needs after the service is performed, offering the best service at a good price, while ensuring the safety and health of our personnel, partners and customers and complying with the applicable regulations.

Our prices are accessible to everyone, and we provide an impeccable customer service, while the punctuality in pick-ups and arrivals, coordination at the level of occupational risks and the knowledge and skills of our personnel, are key elements for us in order to continuously improve the quality of our services. To support our human resources, we have a fleet of vehicles qualified to transport any kind of goods, with the exception of ADR and perishable producer. We also have our own workshop, which allows us to deal with preventive maintenance in an agile way.

To give the best service to our customers who are our raison d'être. Our philosophy, based on personalized customer service allowing us:

• 24-hour telephone attention.
• Continuous consulting regarding the transport that best suits your needs.
• Compliance with the agreed delivery deadlines.
• Monitor the condition of the goods at all stages of transport.
• Resolve quickly and efficiently any incident or complaint that may arise.
• Working conditions increasingly safer and a up to date prevention plan.
• A merchandise insured with a fixed all-risk policy.

The working conditions of all personnel are safe and are continuously improved so that all activities are carried out without accidents and risks to health and always respecting the environment.

We firmly believe that the continuous training of all the personnel, allows us to improve day by day the quality of the services provided